Getting It Right at Work: Customer Service DVD Customer Service: DVD

Getting It Right at Work: Customer Service DVD Customer Service: DVD

By: De Silva Joyce, Helen

Price: $25.50


DVD Uses dramatic scenarios to examine unsuccessful and successful versions of common workplace interactions such as accurate telephone messages, dealing with difficult customers, negotiating problems and giving updates in meetings. (ISBN: 9780734725899 - When referring to this item please quote our stock ID: 9453)

Title: Getting It Right at Work: Customer Service DVD Customer Service: DVD

Author Name: De Silva Joyce, Helen

Categories: Vocational/Workplace ESL,

Publisher: Australia, NSW AMES (Adult Migrant English Service) Publications: 28/Feb/2005

ISBN Number: 0734725892

ISBN Number 13: 9780734725899

Binding: DVD

Weight: 1.00

Seller ID: 9453